I was confused when I went to track an order from Amazon and saw that it was being shipped through a company I had never heard of before called ENSENDA. After a quick search I became concerned because of the negative comments I found on this website.
My package was set to be delivered today, I had it shipped to my office. I checked the tracking info on both Amazon and Ensenda constantly. It said the package was "out for delivery" until 7:44pm when apparently someone attempted to deliver it and "couldn't leave package".
The only excuse I can think of is the location of my business. We're in a shopping center- in a courtyard so we're not on the main strip. I can't help but think that whoever came to deliver the package couldn't find our location. New customers sometimes have trouble finding us. But that's not a good enough reason for me. Obviously we get shipments from UPS and Fedex all the time.
I've never had any trouble ordering from Amazon and will continue to as long as I can ensure that they will not use this company to ship my items.