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Ensenda

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Ensenda is a quickly growing San Francisco based company. The company is a leader in the industry in terms of customer satisfaction for managed transport services. Ensenda manages a network of leading local firms of delivery in the North America. The company provides its services to manufacturers, national retailers, 3PLs, wholesalers and distributors in such range of industries as automotive, pharmaceuticals, construction supplies, office supplies, electronics, furniture and more. Ensenda provides delivery services such as home delivery, two-man delivery, next day delivery, last-mile and first-mile services, same day and hot shot delivery, to mention just a few. The company also provides its services in Canada and a number of other countries. Please try to contact Ensenda Customer Service directly prior to posting any complaints on this site.

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Ensenda Complaints & Reviews

Ensenda Reviews

Milesnmonk
Ensenda is Ruining Amazon's Reputation
5.0 580 California Street, 2nd Floor San FranciscoCA94104 1-888-407-4640, 415-277-2000 http://www.ensenda.com/content/contact-us

Amazon now uses a very unreliable delivery system called Ensenda. You should do a search for reviews about Ensenda before engaging in a transaction with Amazon for physical produc...

#315669
Apr 30, 2012
123

Codename...
Ensenda delivery guy threw package at me
5.0 580 California Street, 2nd Floor San FranciscoCA94104 1-888-407-4640, 415-277-2000 http://www.ensenda.com/content/contact-us

I ordered something from Amazon and Ensenda delivered it this morning. I live in a very small apartment with a high gate. The delivery guy buzzed my apartment, so I went down to ...

#312143
Apr 14, 2012
181

Anonymous
Ensenda - Package not delivered
5.0 580 California Street, 2nd Floor San FranciscoCA94104 1-888-407-4640, 415-277-2000 http://www.ensenda.com/content/contact-us

I tracked my Amazon package today and it said it was delivered this morning by Ensenda and left by my side door. Bottom line, I have no side door and no package. And I pay for Am...

#311193
Apr 10, 2012
143

Totalpkg...
Ensenda is the WORST at Delivery and Customer Service!
5.0 580 California Street, 2nd Floor San FranciscoCA94104 1-888-407-4640, 415-277-2000 http://www.ensenda.com/content/contact-us

I sat at home for 2 days for a package to be delivered. The first day was marked as "delivery attempt unsucessful".... NO ONE EVER RANG THE DOORBELL!!! The second day, I contacte...

#311145
Apr 10, 2012
145

Spinesha...
Ensenda is terrible!!
5.0 580 California Street, 2nd Floor San FranciscoCA94104 1-888-407-4640, 415-277-2000 http://www.ensenda.com/content/contact-us

Amazon has started using different carriers for shipping & Ensenda is one of them. But this isn't about Amazon, it's about Ensenda service. There is no way to contac...

#307963
Mar 27, 2012
253

Anonymous
Ensenda - I HATE THIS COMPANY
5.0 580 California Street, 2nd Floor San FranciscoCA94104 1-888-407-4640, 415-277-2000 http://www.ensenda.com/content/contact-us

I ordered a package for my sisters birthday through my amazon prime account. I pay for one day shipping so it could be here early and on time just in case any mishaps happen. Well,...

#301855
Mar 03, 2012
381

AmazonPr...
REPORT ALL Ensenda DELIVERY OFFENSES TO THE BBB
5.0 580 California Street, 2nd Floor San FranciscoCA94104 1-888-407-4640, 415-277-2000 http://www.ensenda.com/content/contact-us

I am an Amazon Prime customer. I have experienced two (2) delivery problems - in the last 30 days - with Ensenda. The most recent non-delivery problem: February 29th, 2012.

#301320
Mar 01, 2012
939

Anonymous
Ensenda
5.0 580 California Street, 2nd Floor San FranciscoCA94104 1-888-407-4640, 415-277-2000 http://www.ensenda.com/content/contact-us

I recently ordered something from amazon. They shipped it ensenda. Ensenda claimed to have tried delivering it on a saturday. I was home the entire day waiting for it and they neve...

#291580
Jan 24, 2012
467

Eskimosp...
Ensenda fakes deliveries
5.0 580 California Street, 2nd Floor San FranciscoCA94104 1-888-407-4640, 415-277-2000 http://www.ensenda.com/content/contact-us

I was thrilled to see from the Amazon.com tracking page that my package had been delivered earlier to my front door, odd that I hadn't noticed because I was sitting nearby and miss...

#287696
Jan 09, 2012
628

Anonymous
Ensenda - Ensanada has gone 4 days past due with an Amazon shipment and I have no ability to trace
5.0 580 California Street, 2nd Floor San FranciscoCA94104 1-888-407-4640, 415-277-2000 http://www.ensenda.com/content/contact-us

I agree with another post on this site. Ensanada shipping is 4 days past due on a shipment and i have no response and no ability to trace it. Frustration level is high. The item sh...

#280140
Dec 08, 2011
580

SarEnyaDor
Ensenda - Idiots who can't read deliver the packages it seems...
5.0 580 California Street, 2nd Floor San FranciscoCA94104 1-888-407-4640, 415-277-2000 http://www.ensenda.com/content/contact-us

A purchase made through Amazon was inexplicably shipped with these Ensenda yahoos when normally UPS delivers. We were waiting for our book and heard a truck sound so my husband loo...

#275289
Nov 16, 2011
648

Bjin4591
Ensenda Lies, and Makes Me Waited Two Days At Home
5.0 580 California Street, 2nd Floor San FranciscoCA94104 1-888-407-4640, 415-277-2000 http://www.ensenda.com/content/contact-us

I ordered a video camera from Amazon for the next-day delivery. On Friday (Oct. 21, 2011), I called Ensenda and was told it would be delivered next day. I waited the whole day at h...

#270069
Oct 23, 2011
606

Anonymous
Ensenda - Said it was delivered, but not really.
5.0 580 California Street, 2nd Floor San FranciscoCA94104 1-888-407-4640, 415-277-2000 http://www.ensenda.com/content/contact-us

I ordered a set of dvds from Amazon on Monday, September 26th and I chose two-day shipping. I was supposed to get a package delivered yesterday (the 28th) by Ensenda because they ...

#265030
Sep 29, 2011
643

Hardball91
Ensenda is the worse delivery company
5.0 580 California Street, 2nd Floor San FranciscoCA94104 1-888-407-4640, 415-277-2000 http://www.ensenda.com/content/contact-us

I have had ensenda deliver a few times but this is the worse I have ever seen. This was captured on a frieds security camera. The delivery guy only walks about halfway up the sid...

#264491
Sep 27, 2011
627

Ensendas...
Ensenda lied about delivery of package
5.0 580 California Street, 2nd Floor San FranciscoCA94104 1-888-407-4640, 415-277-2000 http://www.ensenda.com/content/contact-us

I've ordered hundreds of items from Amazon. Live at a condo complex. Ensenda apparently refuses to use the phone to ring any apartment, nor will they leave the packages in our pa...

#262902
Sep 19, 2011
552

Audrey77
Ensenda - Cussed and yelled at!
5.0 580 California Street, 2nd Floor San FranciscoCA94104 1-888-407-4640, 415-277-2000 http://www.ensenda.com/content/contact-us

I ordered something through amazon.com and am always please from start to finish. NOT this time. This new delivery company if they can be called that, called me and when I said h...

#262847
Sep 19, 2011
565

Anonymous
Ensenda delivered my package - 10 months later
5.0 580 California Street, 2nd Floor San FranciscoCA94104 1-888-407-4640, 415-277-2000 http://www.ensenda.com/content/contact-us

I ordered a present for a 5 year old's birthday from Amazon in October 2010. The package didn't arrive, and when I checked the Amazon website, it claimed the document had been del...

#255167
Aug 13, 2011
633

Anonymous
Ensenda - Incompetent "delivery" by Amazon.com
5.0 580 California Street, 2nd Floor San FranciscoCA94104 1-888-407-4640, 415-277-2000 http://www.ensenda.com/content/contact-us

I sent the following to ensendamike at ensenda dot com, a cust svc contact at Amazon and (attempted) Jeff Bezos. I was unable to attach two photographs here (or if I can, I can't s...

#254627
Aug 10, 2011
587

Wanderer
Ensenda Lacks Professionalism, Service
5.0 580 California Street, 2nd Floor San FranciscoCA94104 1-888-407-4640, 415-277-2000 http://www.ensenda.com/content/contact-us

I live on the North side of Chicago. Recently my Amazon merchandise has been coming by Ensenda and as many of us are, I am very concerned about Amazon's switch to a company that ap...

#250829
Jul 23, 2011
575

Travis B...
Ensenda sucks
5.0 580 California Street, 2nd Floor San FranciscoCA94104 1-888-407-4640, 415-277-2000 http://www.ensenda.com/content/contact-us

Amazon send my order via Ensenda and send me a tracking number one week ago. I typed Ensenda into Google so I could track the package. The first hit was the Pissed Consumer page ...

#246922
Jul 04, 2011
647

Valyn123
Ensenda claimed it delivered my package 4 times
5.0 580 California Street, 2nd Floor San FranciscoCA94104 1-888-407-4640, 415-277-2000 http://www.ensenda.com/content/contact-us

I ordered from Amazon. My shipment was split in two. The part being delivered by the post office got here no problem. The Ensenda part of the shipment Never arrived. I tracked the...

#243987
Jun 17, 2011
674

Anonymous
Amazon Ensenda Experience
5.0 580 California Street, 2nd Floor San FranciscoCA94104 1-888-407-4640, 415-277-2000 http://www.ensenda.com/content/contact-us

I have read quite a bit negative postings about Ensenda and wanted to share my Amazon delivery experience. I purchase from Amazon on a regular basis and this is the first time Ens...

#242516
Jun 10, 2011
790

Queeniej
Ensenda
5.0 580 California Street, 2nd Floor San FranciscoCA94104 1-888-407-4640, 415-277-2000 http://www.ensenda.com/content/contact-us

I ordered something from amazon, I have never had a problem with deliery, or anything. until today. I looked at amazon to see if my pacage was ahipped and yes it was, I decided ...

#241475
Jun 05, 2011
695

Yikes!!!!
Ensenda disappoints again.....
5.0 580 California Street, 2nd Floor San FranciscoCA94104 1-888-407-4640, 415-277-2000 http://www.ensenda.com/content/contact-us

Well I decided to give Amazon one more time and attempted to order a mother's day gift, which was suppose to arrive today. Guess what.....Ensenda didn't deliver it. Wow am I supr...

#236239
May 06, 2011
784

Yikes!!!!
Ensenda delivery man left my package out on the street!!!
5.0 580 California Street, 2nd Floor San FranciscoCA94104 1-888-407-4640, 415-277-2000 http://www.ensenda.com/content/contact-us

I recently ordered an item from amazon.com. I am buy lots of stuff from amazon and have never had a problem until they started using Ensenda to ship thier products. I just recent...

#236026
May 05, 2011
784

Anonymous
Ensenda doesn't deliver
5.0 580 California Street, 2nd Floor San FranciscoCA94104 1-888-407-4640, 415-277-2000 http://www.ensenda.com/content/contact-us

On the phone now with endless.com. They used Ensenda to ship my shoes for two-day delivery. It is now three. Endsenda reports they "attempted delivery." Twice. Funny how no one eve...

#235180
Apr 30, 2011
835

Mwalltexan
Ensenda - Carrier falsely states that Delivery was attempted
5.0 580 California Street, 2nd Floor San FranciscoCA94104 1-888-407-4640, 415-277-2000 http://www.ensenda.com/content/contact-us

Regarding Ensenda lost packages and nonexistent delivery attempts. This incompetent, arrogant service has changed my experience from satisfaction and convenience int...

#227572
Mar 19, 2011
1125

Wubba
Ensenda Shipping for Amazon Prime Order
5.0 580 California Street, 2nd Floor San FranciscoCA94104 1-888-407-4640, 415-277-2000 http://www.ensenda.com/content/contact-us

I've ordered from Amazon.com for years. Until this week, I've only experienced one lost package. That package was shipped via USPS ground, not expedited delivery. I consider the...

#225997
Mar 10, 2011
1209

Watchtower
Ensenda - Incompetent Drivers
5.0 580 California Street, 2nd Floor San FranciscoCA94104 1-888-407-4640, 415-277-2000 http://www.ensenda.com/content/contact-us

My wife is currently stationed at Great Lakes Naval Base for training. She has limited resources, so we do a lot of our shopping through Amazon with our Prime membership. We have...

#225630
Mar 08, 2011
690

Anonymous
Hey Amazon, Ensenda Not Real Delivery Service
5.0 580 California Street, 2nd Floor San FranciscoCA94104 1-888-407-4640, 415-277-2000 http://www.ensenda.com/content/contact-us

Ensenda is not a real delivery service. . . I just had to stand outside my townhouse and talk a supposedly "professional delivery driver" to my house!!!!! And what showed up? An En...

#224680
Mar 02, 2011
2508
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Related Information

Shipping
Shipping is transporting of goods by different means: by sea, by rail or by air. Shipping is also sending of a package somewhere via the mail service or a private company. Most of the goods are transported by sea. The shipping industry is in charge of carrying from one place to other goods of more than 90% of the whole trade in the world. There are a lot of advantages of transporting goods by a means of a ship. It is more safe that any other vehicle or aircraft. Besides, ships are the most eco-friendly transport ever. Many companies that specialize in logistics are connected one with another. That is why the basic physical and organizational shipping structures and facilities (for example buildings, roads, and power supplies) needed. Besides, transporting goods or any other cargo is a very lucrative business. Shipping is like the circulatory system of the international trade.

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